A service workflow built for your business without compromise
As a service provider, you understand that service excellence extends far beyond the interaction between the technician and the customer. For your business to be effective, the entire service lifecycle, from initiation through ticket closure, needs to optimized - with our service management solution you won't have to compromise on integrating your processes.
- Industry leading Field Sevice Management
- IoT and AR capabilities
- Increase uptime
- Save costs
IT Service Management
As organizations’ service technologies continue to become more complex, the need to manage the service of those systems quickly and effectively increasese along with it. It’s not enough to respond to a break-fix, or to walk someone through a repair over the phone. Connectivity is king, and that should extend to the systems you use to track and measure service operations.
Field Service Management software from Eqeep covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.
Eqeep understands that the needs of professional services organizations to delight customers and to manage a reduced workforce continues to accelerate. Even with that substantial growth, new technologies, and an increased emphasis on outcomes-based service means that service transformation shows no signs of slowing down. Fortunately, with its industry-leading tools and scalability to business of all sizes, Eqeep has what your organization needs to excel.
Our Field Service Management software covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.
Eqeep is the most effective partner for
Eqeep as your partner in digital transformation
“We help companies increase their competitive advantage, by analyzing, organizing and simplifying their value chain through digital transformation. With our customer and solution focused approach we enable our customers to achieve their business goals.”Contact
More cases and information
Optronica – Eqeep
Optronica Service BV is an independent service organization which focuses on ophthalmic equipment, among which lasers, microscopes and diagnostic equipment. Optronica faced the challenge on maintaining medical equipment in accordance to the strict guidelines on the usage of medical devices from health care authorities. Optronica chose IFS Application as its ultimate solution.Read more
Applikon Biotechnology – Eqeep
Applikon Biotechnology is a Dutch manufacturer of bioreactor systems. It develops, produces and supplies systems for both research and manufacturing purposes. As a fast-growing company, it is facing an increase in market wishes and requests. Which and what type of people can support key- and end-users? And how would these requests be handled?Read more
Emergya Wind Technologies (EWT) – Eqeep
Emergya is a global oriented company that designs and produces wind turbines. It was using IFS Applications, version 8.2 for several years until aninvolvement of the user community within the company. The configured functionality of IFS Applications was not used as intended until the company decided to take another approach to optimize IFS Applications.Read more